October 2020 - Marché

The pandemic of 2020 has affected everything work related including the break room experience. For many New York City businesses, the pre-COVID break room was a multi-purpose space that offered both tangible and intangible employee benefits. It was a gathering space, a workspace, and a place to relax as well as being the hub of all things edible. Workplace culture and company morale could be positively impacted by the experiences that employees had there.

Before March of 2020, New York City break rooms were used in many ways including:

- buffet-style lunches
- free bagels or donuts—something that gets everyone excited in the morning
- birthday celebrations with cakes and cookies
- on-site café-style coffee menus
- catered working lunches
- communal kitchens with snacks and beverages
- community breakfasts
- free snacks, beverages, and fresh food
- potluck meals and other holiday celebrations
- fresh food and coffee options—encouraging employees to stay on-site and increasing productivity

While many traditional ways of doing things are on hold, at least for now, it doesn’t mean employers and employees are left without options. There are still many ways that employers can safely provide snacks, fresh food, cold beverages, and coffee options that will boost morale and continue to decrease the need to go off-site.

Prepackaged Everything

Rather than offering free donuts in the morning, snacks in bulk, or a shared potluck meal, fresh food and snacks should be prepackaged. Choices such as individually wrapped muffins or donuts, prepackaged mixed nuts, and a prepared salad or sandwich are great options. Fortunately, many employers already have systems in place to provide those types of refreshments.

Additionally, all the products in vending machines and most of the products available in micro-markets are prepackaged. For those products that weren’t prepackaged before March 2020, there are now solutions available and changes that can be made to overcome this obstacle. Employers need to work with their refreshment provider to customize a solution for their specific situation.

Safety Protocols

Implementing a variety of safety precautions connected directly to the break room can not only decrease exposure, but it can also help support company culture. New York City employees who feel that their employer cares about their health and well-being are more likely to be invested in their job and be more productive.

In addition to prepackaged options, break room safety protocols can include directions for picking up or touching items in multiple situations such as using hand sanitizer before touching a kiosk or vending machine or using a paper towel as a barrier when opening a cooler in a micro-market. Extra signs with messages such as “if you touch it, please take it” can help remind everyone to limit the number of items they touch.

Does your New York City break room check off all the boxes? Sorting out the different ways to modify it can be time consuming. Marché can help you figure out the answers, so it meets today’s needs and has the potential to meet tomorrows. We offer customized refreshment menus that will fit your current needs and will work with you to adapt your break room as your employees’ needs change. For more information about our range of services, please call us at 833-627-2431.

The effects of COVID-19 continue to impact the break room experience. But even with all the changes, one thing has remained constant: the demand for coffee. New York City employees still look to their favorite caffeinated beverage for energy boosts and improved focus and productivity. Employers also continue to see office coffee service (OCS) as a tool to keep employees on-site during the workday, both increasing employee productivity and reducing risk of exposure to COVID-19.

Unlike pre-COVID OCS, which encouraged employees to gather in-person for spontaneous collaboration and workplace morale, today’s OCS also needs to support the workplace community while safely offering the same variety of customizable and delicious beverages. Individually packaged lighteners, or creamers, and coffee and tea flavor boosts can help create delicious hot beverages, workplace morale, and a safer break room environment.

Traditional creamers are usually made with dairy and come in popular flavors such as Original, French Vanilla, Hazelnut, and Caramel Macchiato as well as seasonal flavors like Pumpkin Spice, Peppermint Mocha, and Mint Truffle. Plant-based creamers, a 2020 top trend, are often made with almond milk, soy milk, or coconut milk. Newcomers to the plant-based category include oat milk and hemp milk. Surprisingly, Datassential, a research firm, found that “more than half of today’s creamer users add plant-based milk or creamer to their coffee.”

Single-serve flavor or spice packets also offer New York City employees a different way to safely customize their coffee or tea. Options include individual spices like cinnamon, nutmeg, ginger, or turmeric and combinations such as chai blends and pumpkin spice. In addition to creating a delicious beverage, these spices also offer health benefits. Turmeric, for example, has anti-inflammatory properties while cinnamon has anti-fungal, anti-bacterial, and antioxidant properties.

In addition to offering a variety of popular coffee flavorings, OCS providers need to be proactive when it comes to explaining workplace safety measures and product alternatives. For example, at a specific New York City organization, single-serve products may be a better option while at another, individually packaged items aren’t feasible, and bulk must be used. Employees at both locations need clear and specific instructions about how to safely use the products available to them.

Successful collaboration between employers and refreshment providers has the potential to create flexible break room spaces that are welcoming and safe and offer the snacks, hot and cold beverages, and fresh food that employees want.

Marché is here to help New York City employers who have employees already back at work and those employers who are figuring out how to bring their employees back. In addition to offering an extensive and customizable refreshment menu, we follow well-established safety protocols to ensure the safety of your employees and ours. For more information about our services and safety policies and procedures, please reach out to us at 833-627-2431.

Your New York City Break Room Can Be Modified for 2020

Demand for Coffee Keeps Growing in New York City